Inclusive design involves designing for a specific individual or use cases that are not generic and then extending it to a diverse group. However, in most cases, inclusivity is an afterthought in the design process. But, having it ingrained into the product design and development process can drive innovation and business. Designing for Inclusivity can lead to remarkable inventions. One small change toward inclusion can inspire innovation, benefit a wide range of users in a positive way and drive business impact.
Building an inclusive design takes a lot of thinking and effort, but the most important ingredient is empathy. It helps understand the pain points of the end-user and hence it is the first step in a design thinking process. It becomes imperative for innovators to work with the right team who have empathy and use the right approach in building inclusive designs. There are many institutions and businesses that have made life simpler for their customers or audiences by having inclusivity in their products and services. It also helped them gain a new set of customers and audiences who always felt left out.
This eBook talks about applying inclusive design principles to emerging technologies. It also provides models, design approaches, and important points which you can use to build a team capable of effectively identifying exclusivity and building an inclusive design. And last but not the least, the eBook contains the best practices to follow while designing for inclusivity. These include: