Alexa and Google Assistant Skills for AAA Road Service
On the highway (not the digital one), hands are meant to be on the steering wheel. AAA wanted its members to use its Roadside Assistance service through voice commands. We partnered with them to create Google Assistant and Alexa Skills. We started with making changes to AAA's Artificial Intelligence Hub. We then reviewed the existing source codes and made the required changes. The result: the Roadside Assistance service is literally at the command of AAA members.