Client:
Top 10 Global Pharmaceutical Company
Sector:
Pharma & Healthcare
Services:
Business ProcessDesign ThinkingUI/UXWeb App DevelopmentApplication SecurityQuality Assurance
Overview
We conducted Design Thinking workshops with multiple key stakeholders and various end users. Their insights and a clear definition of their needs proved most beneficial for requirements and establishing the way forward. During the course of the project, we followed Agile development with weekly reviews and end user inputs for further improvements, ensuring their buy-in to a new approach and minimizing training.
Challenge
- The client wanted to solve the bottleneck of legal and contracts for clinical trials. At the same time, they also wanted to have bottom-line impact, and make the Sponsor a better partner to its CROs.
- We developed a custom software solution that would capture a business process and translate it to digital; creating operational efficiencies for an industry-wide challenge - global site level decision making for budgets, contracts, and ICFs.
