Top 10 Global Pharmaceutical Company
Pharmaceutical & Life Sciences
We conducted Design Thinking workshops with multiple key stakeholders and various end users. Their insights and a clear definition of their needs proved most beneficial for requirements and establishing the way forward. During the course of the project, we followed Agile development with weekly reviews and end user inputs for further improvements, ensuring their buy-in to a new approach and minimizing training.
The solution we created was a user-friendly digital web platform and repository that allows CROs to raise requests (Budget/Contract/ICF) and reroute them to Legal or Contract Managers based on an assignment mechanism and business rules. On the platform, the managers can then perform appropriate action on the request.
The platform enables archiving of every request and also send a notification mail whenever an action is performed.
Powerful search functionality means end users can access archived-repository of previously completed requests based on their access rights.
Provides insights for informed decision making, by backtracking an issue to a historical date and data.