Client:
ICICI Lombard
Sector:
Banking & Financial Services
Services:
Product Strategy UX/UI Design iOS/Android Development Web App Development Quality Assurance
Over the recent years, large enterprises have started relying on Enterprise Mobility Apps for faster communication and improved productivity. There has been a shift in their priorities from augmenting of B2C to B2E (Business to Enterprise) applications. ICICI Lombard, a leading private general insurance company in India, wanted to create an instant communication platform for all its employees. The object of the exercise was to streamline set of tasks for employees in order to deliver higher satisfaction and delight for the end customer.
As a solution, we partnered with them to develop an end-to-end solution to serve food & beverages using cashless payments in their office premises, transportation & booking services, and much more; at the click of a button.
Our team set out to identify five main objectives for developing this solution.
We crafted an Android and iOS application that would digitally transform services at ICICI Lombard. The
simple yet informative UI of the app allows users to place and track orders without hassles, manage visitor
logs, carpool with colleagues, book meeting rooms, manage flight tickets; and receive notifications at every
stage of the ‘event’.
We also developed an Admin portal for configuration and administration of the entire solution. In addition to
this, Restaurant outlet and Pantry portals were also developed for individual operators to process incoming
order and requests.
View and order from various menu options from outlets within the campus.
Convenient cashless payment through the app when employees enter the cafeteria
When a user walks into the cafeteria, a payment prompt is sent to their device through Beacon technology.
Users can pay through UPI or Paytm
View pantry menu and order refreshments to a meeting room without interrupting a meeting
Identify visitors and get their details easily through the ‘Your Visitors’ option.
Get snapshots of guests and notify them when the host will arrive
Maintain a log of visitors during the past, few days
Employees driving to work can offer carpool option to colleagues.
Join a carpool offered by someone based on preferred location
Manage tasks like ordering food, booking cabs etc. using voice assistance