Client:
ICICI Lombard
Sector:
Banking & Financial Services
Emotions:
Convenience, Empowered
Over the recent years, large enterprises have started relying on Enterprise Mobility Apps for faster communication and improved productivity. There has been a shift in their priorities from augmenting of B2C to B2E (Business to Enterprise) applications. ICICI Lombard, a leading private general insurance company in India, wanted to create an instant communication platform for all its employees. The object of the exercise was to streamline set of tasks for employees in order to deliver higher satisfaction and delight for the end customer.
As a solution, we partnered with them to develop an end-to-end solution to serve food & beverages using cashless payments in their office premises, transportation & booking services, and much more; at the click of a button.
Our team set out to identify five main objectives for developing this solution.
We wanted to bring utility and design together on a platform that would let employees interact with various available services in the premises, at their fingertips.
We crafted an Android and iOS application that would digitally transform services at ICICI Lombard. The simple yet informative UI of the app allows users to place and track orders without hassles, manage visitor logs, carpool with colleagues, book meeting rooms, manage flight tickets; and receive notifications at every stage of the ‘event’.
We also developed an Admin portal for configuration and administration of the entire solution. In addition to this, Restaurant outlet and Pantry portals were also developed for individual operators to process incoming order and requests.
View pantry menu and order refreshments to a meeting room without interrupting a meeting
Scan QR Code of monthly bus pass and ride cashless
Book flights, cabs and hotel rooms using personal concierge
Manage tasks like ordering food, booking cabs etc. using voice assistance